Incurred Payment Processing Fee Reimbursement
NOTE: If you were sent this link directly, and are not yet familiar with our new policies, effective January 1, 2017, please read this.)
Per our policy introduced in December 2014 (see our upkept policies page) we have loosely enforced reimbursement for credit card or PayPal processing fees we incur. The reason for this is because there are direct reimbursements that we cover, that, when we are paid for via credit card or PayPal, once they take their percentage, we actually lose money. We are expanding this now because sometimes we have to look to see if there will be any loss, which takes time. Rather than spend the time every time, we are simply enforcing this policy 100% of the time effective immediately. If you would like to avoid this additional charge completely, consider paying by e-transfer. E-transfers cost the sender $1 to send, and that’s where the fees end. It is beautiful. This also applies because we keep our charges air tight, so if two people order a project that is $100 that REALLY is going to cost us $100 to do, and both pay $100. From the one who pays by e-transfer we get $100. From the one who pays by credit card, we get $96.35. It may only be $3.65, but consider when it’s a $1,000 job. Then it’s $36.50. Then consider that happening even just 10 times a year. Now we have effectively lost $365 for no reason, which cuts deep into our ability to maintain air tight costing.